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Join us on a comprehensive journey to mastering the EIAC accreditation process through our dynamic and interactive training sessions. Day One will focus on the EIAC accreditation process and essential preparation tips, along with an investigation into the key principles that underpin the standards including the Quality Management System requirements. Learn to build a strategic Gantt chart, map out milestones, and follow step-by-step guidance for completing the assessment form and engaging in a smooth onsite visit. An afternoon session will focus on the Quality Manual, internal auditing per ISO 9001, and a detailed exploration of Chapters 4 (Ethical Conduct), 5 (Structural & Governance), and 6 (Resource), with practical guidance on evidence collection.
Day Two delivers a deep dive into Chapters 7 (Health, Safety & Risk), 8 (Healthcare Services), and 9 (Evaluation & Improvement), introduces Annex A (Medical Tourism) and B (Telehealth), explains Corrective Action Reports, and showcases the tangible benefits and outcomes of accreditation.
Participants will gain the clarity, confidence, and tools to navigate EIAC accreditation and elevate quality in their healthcare facility.
Quality managers, internal auditors, hospital administrators, accreditation coordinators, and healthcare professionals involved in quality and compliance Healthcare Professionals, Consultants, Regulatory Authority and Government Officials
Interactive hands-on training combining:
* Expert-led presentations on EIAC Healthcare Accreditation Standard
* Individual & team exercises for real-world application
* Group discussions for knowledge sharing and practical solutions
Designed for immediate workplace implementation of auditing techniques.
Session 1
1.Introduction and learning outcomes
2.Background on EIAC including its mission, vision and values
3.Target Audience and required preparation
4.Overview of the accreditation process
5.Key Principles of the Accreditation Standards
Session 2
1.Quality Management System Requirements
2.Key individuals/teams required to complete the submission and required for interview. A whole hospital approach to quality.
3.Gannt Chart/Timeline with key milestones (preparation for survey until the accreditation decision)
4.Steps on how to fill out the assessment form and prepare for survey (steps to accreditation)
Session 3
1.Compliance Ratings/Overall award decision guidelines
2.What happens before and during the onsite visit (timetable, opening and closing meetings, interviews, review of documentation) – tips to make the process go as smoothly as possible.
3.Steps after the onsite visit
Session 4
1.Quality Manual
2.Internal Auditing ISO 9001
3.A detailed review of Chapters 4, 5 and 6 – guidance on each criterion and what evidence is required.
Session 5
1. A detailed review of Chapters 7, 8 and 9 - guidance on each criterion and evidence required.
2.An Introduction to Annex A and Annex B
3.Corrective Action Reports
4.Outcomes and Benefits of Accreditation
5.Questions and Evaluation
Upon completion of the course:
1. Certificate of Completion – Awarded to participants who successfully pass the final exam.
2. Certificate of Participation – Provided to those who participate but do not meet the passing criteria.
The course fee a training materials, refreshments, and a certificate upon completion.
